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Terms of Service
Terms of Service
Terms of Service
Last Updated: September 2026 | Effective Date: Immediately
Last Updated: September 2026 | Effective Date: Immediately
BY CLICKING ON THE 'ACCEPT' BUTTON AT THE END OF THE AGREEMENT ACCEPTANCE FORM, YOU AGREE TO HAVE READ AND BE BOUND BY THE TERMS AND CONDITIONS OF THIS AGREEMENT AND THE PRIVACY POLICY. PLEASE READ THIS ENTIRE AGREEMENT CAREFULLY BEFORE ACCEPTING ITS TERMS.
1. Eligibility & Authorised Use
1. Eligibility & Authorised Use
Key Takeaway
Key Takeaway
The Kollector App is strictly for authorized enterprise and debt collection use by approved employees, contractors, and client partners.
The Kollector App is strictly for authorized enterprise and debt collection use by approved employees, contractors, and client partners.
1.1 The App is intended only for authorised users, including employees, contractors, agents, or partners of Force7 and its clients.
1.1 The App is intended only for authorised users, including employees, contractors, agents, or partners of Force7 and its clients.
1.2 You may use the App solely for: Debt Collection, Customer interaction and payment recording, Business-related activities authorised by your organisation.
1.2 You may use the App solely for: Debt Collection, Customer interaction and payment recording, Business-related activities authorised by your organisation.
1.3 You must not: Use the App for personal or non-business purposes, Share login credentials with any unauthorised person, Access the App if your authorisation has been revoked.
1.3 You must not: Use the App for personal or non-business purposes, Share login credentials with any unauthorised person, Access the App if your authorisation has been revoked.
2. User Account & Security
2. User Account & Security
2.1 You are responsible for: Maintaining confidentiality of your login credentials, All activities conducted under your account.
2.1 You are responsible for: Maintaining confidentiality of your login credentials, All activities conducted under your account.
2.2 You must immediately notify Force7 of: Any unauthorised access, Suspected security breaches.
2.2 You must immediately notify Force7 of: Any unauthorised access, Suspected security breaches.
2.3 Force7 reserves the right to suspend or terminate access in case of misuse or security risks.
2.3 Force7 reserves the right to suspend or terminate access in case of misuse or security risks.
3. Permitted Use of the App
3. Permitted Use of the App
You agree to use the App only in compliance with: Applicable laws and regulations, Your organisation's policies, Force7's data protection and usage policies. You shall enter accurate and lawful data and use the App strictly for intended business purposes.
You agree to use the App only in compliance with: Applicable laws and regulations, Your organisation's policies, Force7's data protection and usage policies. You shall enter accurate and lawful data and use the App strictly for intended business purposes.
4. Prohibited Activities
4. Prohibited Activities
You shall not: Copy, download, extract, or store data outside authorised systems; Use the App to collect or process data unlawfully; Attempt to reverse-engineer, modify, or tamper with the App; Introduce malware, harmful code, or vulnerabilities; Use the App to harass, mislead, or engage in unethical practices.
You shall not: Copy, download, extract, or store data outside authorised systems; Use the App to collect or process data unlawfully; Attempt to reverse-engineer, modify, or tamper with the App; Introduce malware, harmful code, or vulnerabilities; Use the App to harass, mislead, or engage in unethical practices.
5. Data Ownership & Customer Data Handling
5. Data Ownership & Customer Data Handling
Key Takeaway
You retain full ownership of the customer data you input. Force7 does not claim ownership over Your Data.
5.1 As between you and Force7, you retain all ownership rights to the customer data and collection information you input into the App ("Your Data"). Force7 does not claim ownership over Your Data.
5.1 As between you and Force7, you retain all ownership rights to the customer data and collection information you input into the App ("Your Data"). Force7 does not claim ownership over Your Data.
5.2 The App enables you to collect and process customer personal data. You acknowledge and agree that you will only collect and input customer data where valid consent has been obtained or a lawful basis applies under applicable data protection laws.
5.2 The App enables you to collect and process customer personal data. You acknowledge and agree that you will only collect and input customer data where valid consent has been obtained or a lawful basis applies under applicable data protection laws.
5.3 You must protect all customer data from unauthorised access or disclosure, refrain from misusing data outside authorised channels, and immediately report any data breach or misuse to Force7.
5.3 You must protect all customer data from unauthorised access or disclosure, refrain from misusing data outside authorised channels, and immediately report any data breach or misuse to Force7.
5.4 Upon termination of your account, you may request export of Your Data within thirty (30) days.
5.4 Upon termination of your account, you may request export of Your Data within thirty (30) days.
6. Data Privacy & Consent
6. Data Privacy & Consent
6.1 Your use of the App is subject to the Force7 Kollector Privacy Policy and any applicable user consent agreements provided to you separately.
6.1 Your use of the App is subject to the Force7 Kollector Privacy Policy and any applicable user consent agreements provided to you separately.
6.2 By using the App, you consent to the collection and processing of your personal data as described in the Privacy Policy, as well as the monitoring and logging of your activities within the App.
6.2 By using the App, you consent to the collection and processing of your personal data as described in the Privacy Policy, as well as the monitoring and logging of your activities within the App.
7. Intellectual Property
7. Intellectual Property
7.1 All rights, title, and interest in the App-including software, design, content, features, and source code-are owned by Force7 and its licensors.
7.1 All rights, title, and interest in the App-including software, design, content, features, and source code-are owned by Force7 and its licensors.
7.2 You shall not copy, reproduce, distribute, create derivative works, or use Force7 intellectual property without permission.
7.2 You shall not copy, reproduce, distribute, create derivative works, or use Force7 intellectual property without permission.
7.3 Nothing in these Terms grants you any right, title, or interest in Force7's intellectual property except the limited right to use the App.
7.3 Nothing in these Terms grants you any right, title, or interest in Force7's intellectual property except the limited right to use the App.
8. Availability & Modifications
8. Availability & Modifications
8.1 Force7 may modify, update, or discontinue features of the App, or restrict access with reasonable notice where practicable.
8.1 Force7 may modify, update, or discontinue features of the App, or restrict access with reasonable notice where practicable.
8.2 Force7 does not guarantee continuous or uninterrupted availability or error-free performance.
8.2 Force7 does not guarantee continuous or uninterrupted availability or error-free performance.
9. Third-Party Services
9. Third-Party Services
9.1 The App may integrate with third-party services, including messaging platforms, financing systems, and external APIs.
9.1 The App may integrate with third-party services, including messaging platforms, financing systems, and external APIs.
9.2 Force7 is not responsible for the performance, availability, or data practices of such third parties.
9.2 Force7 is not responsible for the performance, availability, or data practices of such third parties.
10. Cross-Border Data Transfer
10. Cross-Border Data Transfer
Your use of the App may involve the transfer of data across jurisdictions. Force7 ensures that appropriate safeguards are implemented and data is protected in accordance with applicable laws, including the Personal Data Protection Act 2012 of Singapore.
Your use of the App may involve the transfer of data across jurisdictions. Force7 ensures that appropriate safeguards are implemented and data is protected in accordance with applicable laws, including the Personal Data Protection Act 2012 of Singapore.
11. Suspension & Termination
11. Suspension & Termination
11.1 Force7 may suspend or terminate your access if you violate these Terms, if required by your organisation, or for security or legal reasons.
11.1 Force7 may suspend or terminate your access if you violate these Terms, if required by your organisation, or for security or legal reasons.
11.2 Upon termination, you must cease all use of the App. You may request export of Your Data within 30 days.
11.2 Upon termination, you must cease all use of the App. You may request export of Your Data within 30 days.
11.3 Sections that by their nature should survive termination (including Sections 5, 7, 12, 13, 14, and 17) shall survive termination.
11.3 Sections that by their nature should survive termination (including Sections 5, 7, 12, 13, 14, and 17) shall survive termination.
12. Disclaimer of Warranties
12. Disclaimer of Warranties
Key Takeaway / Notice
The App is provided on an 'AS-IS' and 'AS-AVAILABLE' basis without warranties of any kind.
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, THE APP IS PROVIDED ON AN "AS-IS" AND "AS-AVAILABLE" BASIS. FORCE7 MAKES NO REPRESENTATIONS OR WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, OR THAT THE APP WILL BE UNINTERRUPTED, SECURE, OR ERROR-FREE.
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, THE APP IS PROVIDED ON AN "AS-IS" AND "AS-AVAILABLE" BASIS. FORCE7 MAKES NO REPRESENTATIONS OR WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, OR THAT THE APP WILL BE UNINTERRUPTED, SECURE, OR ERROR-FREE.
13. Limitation of Liability
13. Limitation of Liability
13.1 IN NO EVENT SHALL FORCE7 BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES ARISING OUT OF OR IN CONNECTION WITH YOUR USE OF THE APP.
13.1 IN NO EVENT SHALL FORCE7 BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES ARISING OUT OF OR IN CONNECTION WITH YOUR USE OF THE APP.
13.2 FORCE7'S TOTAL AGGREGATE LIABILITY SHALL NOT EXCEED SGD 100.
13.2 FORCE7'S TOTAL AGGREGATE LIABILITY SHALL NOT EXCEED SGD 100.
13.3 THE FOREGOING LIMITATIONS SHALL APPLY NOTWITHSTANDING THE FAILURE OF ESSENTIAL PURPOSE OF ANY LIMITED REMEDY.
13.3 THE FOREGOING LIMITATIONS SHALL APPLY NOTWITHSTANDING THE FAILURE OF ESSENTIAL PURPOSE OF ANY LIMITED REMEDY.
14. Indemnity
14. Indemnity
14.1 You agree to indemnify, defend, and hold harmless Force7 against any claims arising from your misuse of the App, breach of these Terms, unlawful handling of customer data, or violation of laws.
14.1 You agree to indemnify, defend, and hold harmless Force7 against any claims arising from your misuse of the App, breach of these Terms, unlawful handling of customer data, or violation of laws.
14.2 Force7 agrees to indemnify you against claims arising from Force7's gross negligence, wilful misconduct, breach of data protection obligations, or infringement of third-party IP rights.
14.2 Force7 agrees to indemnify you against claims arising from Force7's gross negligence, wilful misconduct, breach of data protection obligations, or infringement of third-party IP rights.
15. Force Majeure
15. Force Majeure
Neither party shall be liable for any delay or failure to perform its obligations if such delay or failure arises from circumstances beyond its reasonable control, including acts of God, natural disasters, war, civil unrest, government action, internet outages, or cyberattacks.
Neither party shall be liable for any delay or failure to perform its obligations if such delay or failure arises from circumstances beyond its reasonable control, including acts of God, natural disasters, war, civil unrest, government action, internet outages, or cyberattacks.
16. Governing Law & Jurisdiction
16. Governing Law & Jurisdiction
16.1 These Terms shall be governed by the laws of Singapore.
16.1 These Terms shall be governed by the laws of Singapore.
16.2 Any dispute shall be referred to and finally resolved by the courts of Singapore.
16.2 Any dispute shall be referred to and finally resolved by the courts of Singapore.
17. Changes to Terms
17. Changes to Terms
Force7 may update these Terms from time to time. Material changes will be communicated via the App or email at least 14 days in advance. Continued use after the effective date constitutes acceptance.
Force7 may update these Terms from time to time. Material changes will be communicated via the App or email at least 14 days in advance. Continued use after the effective date constitutes acceptance.
18. General Provisions
18. General Provisions
18.1 Entire Agreement: These Terms, together with the Privacy Policy, constitute the entire agreement between you and Force7.
18.1 Entire Agreement: These Terms, together with the Privacy Policy, constitute the entire agreement between you and Force7.
18.2 Severability: If any provision is held invalid or unenforceable, the remaining provisions remain in full force.
18.2 Severability: If any provision is held invalid or unenforceable, the remaining provisions remain in full force.
18.3 Waiver: No failure or delay by either party in exercising any right constitutes a waiver.
18.3 Waiver: No failure or delay by either party in exercising any right constitutes a waiver.
18.4 Assignment: You may not assign these Terms without prior written consent. Force7 may assign these Terms in connection with a merger or acquisition.
18.4 Assignment: You may not assign these Terms without prior written consent. Force7 may assign these Terms in connection with a merger or acquisition.
19. Contact Information
Force7 Labs Pte Ltd
Legal Operations & Safety Division
Kollate by Force 7
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